Purchase Information
1. GENERAL PROVISIONS
1.1. These General Conditions of Sale (“General Conditions”) apply to all distance sales carried out through gcoutlet.com (the “Website”).
1.2. The seller is Golden Concept AB, Baltzargatan 20, SE 21137 Malmö, Sweden.
1.3. Sales through the Website are intended for consumers aged 18 or older acting outside their trade or profession.
1.4. Contracts concluded through the Website are governed by Swedish law, including the Swedish Consumer Sales Act and the Swedish Distance and Door-to-Door Sales Act. Mandatory consumer protection provisions applicable in the consumer’s country of residence remain unaffected.
2. PRODUCT INFORMATION AND AVAILABILITY
2.1. The essential characteristics of each product are presented on the Website.
2.2. Products offered through GC Outlet may consist of past collections, discontinued models, or limited inventory items. All products are subject to availability and final stock confirmation. In the event of inventory discrepancies, technical errors, or unforeseen unavailability, Golden Concept AB reserves the right to cancel the order and issue a full refund without further liability.
2.3. Golden Concept reserves the right to correct errors in descriptions, pricing, or availability at any time.
3. PRICES AND TAXES
3.1. Prices are displayed in the currency indicated on the Website. Delivery costs are shown separately at checkout.
3.2. VAT is applied at checkout where required under applicable legislation.
3.3. For deliveries outside the European Union, import duties, taxes, or customs fees may apply and are the responsibility of the recipient.
4. ORDER PROCESS AND CONTRACT CONCLUSION
4.1. By placing an order through the Website, you submit an offer to purchase the selected product(s).
4.2. A binding contract is formed only when Golden Concept AB confirms acceptance of the order and payment has been successfully processed.
4.3. Golden Concept reserves the right to refuse or cancel orders in the event of pricing errors, stock inaccuracies, suspected fraud, or other legitimate grounds.
5. PAYMENT
5.1. Payment is authorized at checkout and captured prior to dispatch.
5.2. Accepted payment methods are displayed during the checkout process.
6. SHIPPING AND DELIVERY
6.1. Orders are fulfilled directly from Golden Concept’s official warehouse facilities.
6.2. Delivery is carried out by selected courier services. Estimated delivery times are indicative only.
6.3. Risk transfers to the consumer upon receipt of the goods.
6.4. If the packaging appears damaged upon delivery, the consumer should notify the courier and contact customer support without delay.
7. RIGHT OF WITHDRAWAL
7.1. In accordance with applicable consumer legislation, you have the right to withdraw from your purchase within 14 days from the date you receive the goods.
7.2. To exercise this right, you must notify Golden Concept in writing within the withdrawal period.
7.3. Returned products must be unused, in original condition, and in original packaging.
7.4. Refunds will be processed after inspection of returned goods and within the timeframe required by applicable law.
8. LACK OF CONFORMITY AND WARRANTY
8.1. Golden Concept products are covered by a one (1) year limited warranty against manufacturing defects.
8.2. The warranty does not cover normal wear and tear, cosmetic damage, misuse, unauthorized modifications, or damage caused by external factors.
8.3. In case of defects or lack of conformity, please contact ioutlet@goldenconcept.com with your order details.
9. ERRORS AND INACCURACIES
9.1. Golden Concept reserves the right to correct typographical errors, inaccuracies, or omissions and to update information at any time without prior notice.
10. AUTHENTICITY
10.1. All products sold through gcoutlet.com are authentic Golden Concept products fulfilled directly from official inventory.
11. APPLICABLE LAW AND JURISDICTION
11.1. These General Conditions are governed by Swedish law.
11.2. Disputes shall be resolved by the competent court in the consumer’s place of residence where required under mandatory consumer protection legislation.
12. CONTACT
Golden Concept AB
Baltzargatan 20
SE 21137 Malmö
Sweden
Email: outlet@goldenconcept.com